Hundreds of thousands of parents are missing out on a retirement top up worth £5,000 on average as the Department for Work and Pensions (DWP) admits it is struggling to reunite most with the money they are owed.
An estimated 194,000 have been affected by the issue, which has seen their state pension being underpaid – or could in the future – due to a record-keeping issue which was no mistake of their own.