People claiming benefits who are subject to health assessments as part of their claim process are set to have their consultations recorded from next year, it has been announced.
The Department for Work and Pensions (DWP) has confirmed plans to move to a new platform in 2024 and make enhancements to its video assessment applications, which will bring the ability to record all disability health benefit consultations. It comes just a week after it was proposed in a report by the Work and Pensions Committee that all assessments should be recorded by default, with the option for claimants to opt-out, the Daily Record reports.
DWP gathers health information about those who are claiming benefits via the Health Assessment Advisory Service, which sees claimants undergo an assessment process on how their illness or disability affects their daily life. These assessments can take place face-to-face, by phone, or by video.
