I had to relinquish my driving licence in 2021 following a minor stroke. I received a clean bill of health from neurologists in March last year and the DVLA was notified. It wasn’t until December I was told I needed an eye test. The DVLA insisted I attend Specsavers several miles from my home. I am a wheelchair user, and arrived to find the testing equipment was inaccessible. A branch in another part of the city was recommended and, with difficulty, I had the test. But the results were inconclusive, and the DVLA wanted me to attend a Harley Street specialist. This time I rang beforehand. They didn’t have wheelchair access.
The DVLA then came up with the National Hospital for Neurology and Neurosurgery, but it said I would need a referral from a GP. I was then sent to back to Harley Street, which I couldn’t access. Each time I have to spend nearly an hour on hold waiting to speak to the DVLA, knowing it will get me no nearer having my driving licence returned.
RBB, London
