
The age of free water at Starbucks is no more. In January, Starbucks rolled out several changes per the new CEO’s aim to “return” to the old Starbucks. Several–both customers and employees–were opposed. One of the most divisive changes, however, has been about Starbucks’ free water policy.
A United States Postal Service Worker found out the change the hard way after walking into the coffee chain for some water, only to be sorely disappointed. In a viral TikTok, USPS worker @melaninglowesthetics shares her disbelief with over 737,000 viewers, sparking controversy around Starbucks as a whole.