I was breastfeeding my baby in the cafe of a Dunelm store in west London. Almost immediately a staff member came over and told me that I might be more comfortable in the feeding room downstairs which had a comfortable armchair. She kept repeating this which made me feel unwelcome, so I moved. This turned out to be a baby changing room with a toilet. My baby ended up missing his feed and I was a bit thrown. I understand my rights as a breastfeeding mother and felt bad for not advocating for the both of us.
TT, London
You told me the staff member mentioned that you were welcome to remain in the cafe, but kept pushing the feeding-room option. She may have been well-intentioned, but it’s understandable you felt pressured.