Councillors have demanded an urgent upgrade of Dumfries and Galloway Council’s outdated website so that it is more accessible to the public.
The clunky and complicated site, www.dumgal.gov.uk, racks up hundreds of thousands of hits each year – but is definitely not a hit with users trying to find solutions and access public services.
Members of the public have complained that the website is filled with too much “council speak”, is hard to navigate, does not clearly state what the local authority can and cannot do – and that information is often out of date.
