Be sure to check on the Drunk Elephant-loving tweens in your life. The brand has announced a voluntary recall of three best-selling products due to “an isolated ingredient mix-up between preservatives and surfactants,” per a statement shared to Instagram on Saturday, Nov. 16. Several batches of Beste No. 9 Jelly Cleanser, Protini Polypeptide Cream, and Lala Retro Whipped Cream were subsequently compromised, leaving their formulations vulnerable to yeast and bacterial growth.
Now, many of the line's biggest fans are wondering—with good reason—what to do in light of the news. Drunk Elephant hasn't left us in the dark regarding next steps. Retail partners are in the process of removing affected lots (that is, units of hundreds to thousands of products) from shelves. Meanwhile, a spokesperson for the brand has broken down everything you might want to know moving forward, from how to identify whether your product was impacted to where to apply for a refund or replacement.
