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Wales Online
Wales Online
National
Jack Evans (PA) & Steven Smith

Driver uses artificial intelligence programme ChatGPT to get Gatwick Airport parking fine reduced

A motorist who received a fine after driving through Gatwick Airport’s drop-off area challenged it using ChatGPT artificial intelligence (AI) and won a much-reduced penalty. Shaun Bosley was dropping a work colleague at the airport last November and received a £100 “final notice” from NCP several months later, despite saying he had received no previous correspondence.

Mr Bosley, a sales consultant for Phyron, a Swedish company which produces videos for car dealerships using AI, turned to ChatGPT, which generates human-like conversations. Users simply type a request into a chat box and the system can generate a response almost instantly.

“In the end, I just typed, ‘write an appeal to a penalty charge notice for driving through Gatwick airport. I have received final notice, but never received first notice of the penalty’, and straight away it came back with a great response,” he told the PA news agency.

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