“Do not overstay your welcome,” is a popular saying in hospitality. Hoteliers in Bengaluru have the same request for their customers now. With some patrons spending hours in the hotels while only ordering the bare minimum, the hoteliers are losing out on business, which has led them to make this request.
The Bruhat Bengaluru Hoteliers’ Association (BBHA) is planning to put up boards in their restaurants asking people to vacate the space after having their meal. The hotel owners will also ask their captains in the service hall to politely request people who have finished their meals to leave. The members said that this is their way to try to educate their customers to accommodate others, especially during peak hours.
“This is not a rule that we will enforce, but it is a request we will make to our customers to maintain minimum time. We want them to spend as much time as they want on food, but sometimes they do not leave after their meals even if there is rush outside,” said P.C. Rao, president, BBHA.