A Carvana customer shared how she got stuck with a $7,000 repair bill even though she thought her car was covered by warranty. In a TikTok video that got over 4,700 views, the customer (@upnorthlivn) explained how Carvana denied her warranty claim and turned into a complete nightmare.
According to Motor1, the woman bought her car from Carvana the day before Halloween. Two days before Christmas, she started having problems with it. Carvana advertises a seven-day return policy and a 100-day warranty, but she claims she couldn’t use either after discovering an oil leak.
