
The government is “not really interested in playing the role of an ombudsman” but is taking that responsibility “reluctantly” as the intermediaries’ grievance redressal mechanism is “broken”, union minister Rajeev Chandrasekhar told the media on Saturday.
The remarks by the minister of state for electronics and information technology come a day after the government notified amendments to the IT Rules. Through these amendments, the government will now appoint a grievance appellate committee to adjudicate grievances related to intermediaries’ content moderation decisions. Newslaundry had earlier reported on several questions surrounding the changes.