When waiting for an order to arrive, online shoppers can spend hours checking their trackers and watching their courier move closer to their house.
But one man has been left puzzled after his tracking status changed to 'delivered' - but he wasn't the one who took in the order at the door.
Instead of logging onto Evri's app - formerly Hermes - and seeing a picture of the parcel outside his front door, he was shocked to see a snap of his dog.
