Concerns have been raised after Merseyside Police removed a direct contact address for people to raise issues with dangerous pavement parking.
Until recently, the force operated a specific email address that could be used by residents of the region to report pavement parking - an issue that has dogged the streets of Merseyside for years.
Pavement parking refers to when drivers leave cars and other vehicles parked either partially or fully across pavements in a way that makes it hard for pedestrians to safely walk past. It can be a particular problem for parents with prams and people in wheelchairs.