A disabled woman who had to drag herself to the toilet on a commercial jet says she is 'astounded' by the response from the airline.
Last month Jennie Berry went viral after she boarded an AlbaStar aircraft and then found herself with no aisle chair to get her to the toilet.
She was filmed dragging herself down the plane's aisle, and claimed one of the air stewardesses suggested she should have worn a nappy onboard.
