A disabled woman who says she waited more than two hours for a wheelchair at Manchester Airport said she became 'near to tears' after queues of people 'fell on her' last week. The woman, originally from the Wirral, who often needs a wheelchair to get around and cannot stand in lines due to her disabilities, called it a 'traumatic experience' that left her 'anxious the whole time' before boarding her flight to Abu Dhabi.
Asking not to be named, she told the ECHO that she flew from the airport, which has been plagued with stories about staffing shortages, causing huge queues and baggage chaos in recent weeks. She jetted off to Abu Dhabi alongside her husband on Monday, March 28, but said she faced delays getting help and support from staff in the lead up to her journey.
The woman said she is 'totally reliant' on people helping her and her husband through the various points of the airport due to her disability, but claimed she waited for two and half hours in total to receive a wheelchair and 'only got one' because her plane was due to leave in 20 minutes and her husband offered to push her through.
