A disabled woman said she "near to tears" following her experience at Manchester Airport.
The passenger, from the Wirral and who did not want to be named, said she flew from the airport on Monday, March 28 to Abu Dhabi, but claims the "whole experience was traumatic". The woman said she is "totally reliant" on people helping her and her husband through the various points of the airport due to her disability but faced delays in getting help during her most recent visit.
She claimed there was a lack of staff at the check-in and security, but also at the wheelchair assistance. The passenger claimed she waited for two and half hours in total to receive a wheelchair and "only got one" because her plane was due to leave in 20 minutes and her husband offered to push her through.
