A couple ended up missing their flight and the start of their holiday after they were 'forgotten about' by airport staff and left at the wheelchair access point.
Colin and Sandra Jarvis had arranged special assistance for their Ryanair flight to Faro, Portugal, however the plane ended up leaving without the pair when no one came to get them. They had arrived at two and a half hours early for their flight from Birmingham Airport on Friday, July 8, and were escorted through security.
They were then taken to the wheelchair access point as Sandra, 71, suffers from arthritis and requires a stairlift when boarding. However, time past and no one came to assist them, with the couple soon starting to panic when they realised that their flight was on 'last call'.
