A disabled woman was forced to sleep on a sofa in a hotel dining area after the accessible room she booked was out of order when she arrived.
Kat Watkins says she has been in severe back pain since she given little choice after a carefully planned trip to London from south Wales went so badly wrong.
The 36-year-old who works for Disability Wales uses a wheelchair, has brittle bone disease and she also has sleep apnoea so needed to use her cpap machine while asleep..
