A disabled passenger states that she was left "humiliated" when special assistance failed to arrive at the airport -causing her flight to be delayed by 90 minutes.
Suzanne Croft, 53, who has a rare and progressive form of muscular dystrophy, said that special assistance and equipment was not available at the right time to help her board her flight on June 9.
She was set to be flying from Newcastle to Heathrow, with Suzanne, who is dependent on a wheelchair, with the chair having to be checked into the aircraft hold, saying that the delay caused the flight to depart more than an hour late leaving her distressed.
