A disabled mum and her partner were left stunned after watching their Ryanair flight to Spain take off without them - despite arriving at the departure gate early. Margaret and John Harrop were due to fly out to see their son Keith for the first time since he moved out there with his partner Lynne in July 2020.
Due to her mobility issues, Margaret, 76, had arranged for a special assistance vehicle service to help them board the Alicante flight at Newcastle Airport on September 28. But waiting at the gate alongside seven other passengers, the couple were gobsmacked to see the plane taxiing onto the runway before taking off without them, the Mirror reports.
The couple, from Kenton, had arrived at the airport well in advance of their 11am flight, getting to the airport at 8.20am, depositing their suitcases and heading through security without a hitch. They went to special assistance and were told to be at Gate 19 for 10am, saying that they arrived 20 minutes before.
