A disabled man says he was left in tears after suffering recurring problems with his boiler, meaning he had no heating or hot water for a bath or shower. Carers for Mark Knowles, 48, were forced to wash him with water they had boiled in a kettle as he faced intermittent hot water problems for four months.
Mark, who has cerebral palsy and learning difficulties, said the 12-year-old boiler first started breaking around four months ago, and while contractors came out a string of times to fix or replace parts, it would just break again after a few days. He lives in a property owned by Metropolitan Thames Valley Housing (MTVH) in Derby.
He said the cold has seen his feet turn purple, as he admitted he was so frustrated with the problem it has made him cry and "feel crazy", DerbyshireLive reports. Fortunately, since DerbyshireLive visited Mark's flat last week, a new boiler has finally been delivered and was installed on January 21.
