A disabled easyJet passenger has died after 'falling down an escalator' at Gatwick Airport, according to reports.
The man allegedly fell down an escalator on Wednesday (June 16) after assistance did not arrive and he made his own way to the terminal, the Mirror reports. Gatwick said it was a 'sad and tragic incident' but refuted claims an unnamed source made to The Sun that staff shortages had anything to do with it.
The airport spokesperson said the incident occurred while airport staff were helping to disembark three passengers with restricted mobility (PRM). They said: "This is a sad and tragic incident and our thoughts remain with the family of the deceased. A member of Wilson James staff was waiting when the aircraft arrived and was in the process of disembarking the three PRM passengers when the incident occurred.
"Staff shortages were not a factor in this incident as has been claimed. It is normal for one staff member to disembark three passengers who require assistance by taking them one at a time the short distance to the waiting buggy. A formal investigation is currently under way and it would not be appropriate to comment further."
An easyJet spokesperson said members of cabin crews gave medical assistance to the unnamed passenger while waiting for help from paramedics. A statement said: "A number of our cabin crew provided medical assistance to a passenger at Gatwick whilst waiting for paramedics, however the passenger sadly passed away.
"Our thoughts are with their family and friends at this difficult time."
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