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Fortune
Fortune
Eamon Barrett

Digitalization could be the answer to better health care for patients. But first, they need to trust it

(Credit: Halfpoint images—Getty)

The pandemic forced many industries to digitalize at a pace much faster than insiders would have ever expected. Chief among them: health care.

“Health care went from a traditional, in-person type of engagement model to a point where it made sense to do more virtually because of the nature of the technology options that we have,” says Mike Towers, chief digital trust officer at Takeda Pharmaceutical. 

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