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AAP

Politics

Andrew Brown

Digital platforms urged to adopt code for complaints

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Digital platforms are being urged to clean up their act when it comes to dealing with complaints. (James Gourley/AAP PHOTOS)

Online platforms such as Google and Facebook have been urged to adopt new government standards to resolve user complaints.

The federal government wants digital platforms to adopt voluntary standards for dispute resolutions by July next year, ahead of further options being considered to improve the sector.

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