Developing a skills-based talent strategy will be critical for companies embracing AI—But that’s a big challenge for most employers

Female Quality Engineer and Male Production Engineer talking at welding robot in a factory. (Credit: Nitat Termmee—Getty Images)

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AI exploded into the public consciousness with ChatGPT’s release just over a year ago, sending employers scrambling to prepare their talent for the next tech boom. Companies quickly focused on skills-based strategizing to recruit and develop employees, rather than relying on pedigree. But that’s “easier said than done,” according to Megan Smith, SAP’s head of human resources for North America.