A pensioner says she is 'living a nightmare' in a flat with a broken boiler - and now it's making her ill.
Ann Trentham, who trained to be a residential inspector before she retired, said her kitchen also gets flooded as a result of the malfunctioning unit, ruining the floor and furniture.
The 75-year-old suffers from a long-term lung condition and said the average temperature in her home is 14 °C since the boiler broke down. She called Metropolitan Thames Valley Housing (MTVH) on December 18, when she noticed water pouring out of the boiler in the kitchen.