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Fortune
Fortune
Phil Wahba

Despite some green shoots, the new CEO of Kohl's faces a tough slog to win back its AWOL shoppers

(Credit: Courtesy of Kohls)

First the good news: Kohl’s finally has a steady hand at the helm after promoting its interim CEO to the top job, following years of churn in its C-suite. The deterioration of the retailer’s net sales is finally slowing.

Now for the bad news: Kohl’s business is still bleeding. And to stop the downward spiral it finds itself in, the department store will have to make big moves that may deprive its employees of some of the stability they crave.

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