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Fortune
Fortune
Preston Fore

Despite running $75 billion automaker General Motors, CEO Mary Barra still responds to ‘every single letter’ she gets by hand

GM CEO Mary Barra (Credit: Jeff Kowalsky—Bloomberg/Getty Images)

Sometimes, access to the top starts with something as simple as a stamp. General Motors CEO Mary Barra has noted that she responds to “every single letter” she receives. 

Despite leading a nearly $75 billion automaker—and the fact that AI has turned once-tedious tasks such as drafting emails into seconds-long chores—Barra still writes back the old-fashioned way: with pen and paper.

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