A care home has been placed in special measures after an inspection report revealed how the back garden was covered in dog faeces, residents were spoken to 'in derogatory terms' and one relative referred to it as 'the most depressing place'.
Thornton House Residential Home in Childer Thornton, near Ellesmere Port in Cheshire, was rated 'inadequate' in all five service areas following an unannounced inspection carried out over four days in March this year. The facility caters for up to 22 people living with age-related conditions, including dementia.
The GN Care Homes Limited-run home had previously been rated as 'good' back in 2021 but a fresh inspection was prompted after the Care Quality Commission (CQC) received 'concerns' over 'safeguarding incidents' not being reported. The family-run company has vowed to turn the situation around and says the CQC is 'happy with its progress', CheshireLive reports.
