A seemingly ordinary meal at a Kochi restaurant has turned into an unusual legal battle that is now attracting attention across Kerala and beyond. The case centres on a question many Malayalis may never have imagined would reach a consumer forum: when someone orders porotta and beef fry, should gravy automatically come with it?
According to TOI, a district consumer forum in Kerala is set to examine the issue after a customer claimed that being denied gravy along with his meal amounted to unfair treatment and a violation of consumer expectations.