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The Independent UK
The Independent UK
National
David Koenig

Delta Air Lines scales back changes to its loyalty program after a revolt by customers

Copyright 2020 The Associated Press. All rights reserved.

Delta Air Lines is backtracking slightly on changes it previously announced in its frequent-flyer program, but it still plans to reshape SkyMiles to favor big spenders over customers who take the most flights.

Delta outlined the revisions in an email from CEO Ed Bastian to SkyMiles members on Wednesday.

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