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Marwân-al-Qays Bousmah, Chargé de Recherche, Ined (Institut national d'études démographiques)

Delivery platform workers: a survey lifts the lid on extreme hardship

The familiar silhouette of bike and scooter delivery workers has become part of Paris’ urban landscape. For many city dwellers who rely on them to deliver meals to their door, these precarious workers remain largely “invisible” in surveys and public statistics.

Yet, the availability of quality data about online platforms’ delivery drivers is a major issue. Legally, the transposition into French law of the European Directive (EU) 2024/2831 on the legal framework around platform work (which aims to provide better protection to delivery couriers), expected before December 2 2026, makes it essential to have a better understanding of this population in order to shed light on regulatory choices.

Where occupational health is concerned, an expert appraisal by Anses (March 2025) exposes an alarming situation, and underlines the lack of available data for understanding the health status of these gig workers and implementing appropriate public policies.

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