This is the shocking moment a Yodel driver throws a parcel 12-feet in the air, leaving it stuck on top of anti-bird spikes.
Customer Suzi Ashworth, 42, had to get a neighbour to use a broom to retrieve her parcel from outside an office building window on January 31.
The artist, from Folkestone, Kent, said she received a notification from Yodel saying her parcel was left in a "safe place on her porch".