A Deliveroo customer was left shocked when he received a text from their rider saying they were going to eat the food he ordered, followed by the message " very tasty ". Liam Bagnall shared the interaction on Twitter, and it shows four texts from the delivery driver who was supposed to drop off his meal.
Liam was left to go hungry after the rider ate the whole thing, and the rider told him to complain to Deliveroo and said "I don't care" when he was branded an "awful man". But even though Liam has complained to Deliveroo and the text message exchange has gone viral online, he claims he still hasn't received a refund, as the Daily Star reports.
What do you think about the Devlieroo driver's actions? Let us know in the comments...
The conversation began when the driver messaged Liam and said: "Sorry."
When asked "what happened", the rider replied: "This food is very tasty. I eat this, you can report the Devlieroo Company."
Liam then texts: "You're an awful man."
And the rider replied: "I don't care."
Liam, a former Don't Flop Entertainment battle rap creator, now works with former Premier League footballer Patrice Evra – and the former star has waded in on the Deliveroo saga.
He laughed: "I can't believe it. Look at what Deliveroo did to my man. Deliveroo we need to talk."
Deliveroo has since confirmed it is investigating the incident and said their Rider Operations Team would be looking into it.
But raging Liam says he hasn't been offered a refund to apologise for the chaos, and instead the food company just re-sent his food an hour later and asked him to fill out a form reporting their employee.
Thousands of Twitter users flocked to poke fun at Liam over the incident, with one person claiming: "That is a man at his wit's end with his job."
Someone else wrote: "The sheer confidence, have to respect that, but he was indeed a very awful man."
A third added: "I'm laughing now but I know if I was starving and already waited for the food I'd be livid."
A spokesperson for Deliveroo said: "We expect all the riders we work with to behave professionally and respectfully at all times, so we were sorry to hear about this incident.
"We have apologised to the customer, offered a gesture of goodwill which they have accepted and arranged for the meal to be redelivered - we're also following up with the rider as a matter of urgency and take this very seriously."
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