I’m the treasurer of a tiny Methodist church in Cheshire and have been trying to contact Water Plus for several months about our estimated bill. It did not respond and now debt collectors are chasing my 84-year-old mother to pay £500.
I contacted the company in early April because the chapel did not have enough money in its current account to pay a £180 bill. The chapel is only used twice a month from March to October but our usage was skewed by a burst pipe in 2022.
