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AAP
AAP
Politics
Luke Costin

Hospital chief vows no repeat of error in toddler death

Joe Massa Chris Minns Healthscope
Joe Massa had a heart attack and died after waiting three hours in a hospital emergency department. (HANDOUT/Danny and Elouise Massa)

Senior hospital officials partly blame anchoring bias and promise changes after the tragic death of a two-year-old boy.

Joe Massa collapsed and died in September after he and his parents waited three hours in the emergency department at Sydney's Northern Beaches Hospital.

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