
DEAR ABBY: This is in response to “Love My Cheap Phone” (Aug. 28). As a millennial who has worked in retail my whole adult life, I’m tired of the excuse that the older generation can’t or won’t use smartphones.
Personal computers have been out for decades, and smartphones have been around more than 16 years. Like the automatic transmission, these things are designed to make our lives easier and should be embraced rather than shunned. I’ve had people cuss me out over not being able to access discounts due to not having a smartphone — going so far as to claim discrimination.