Dartford Crossing charge firm told me not to pay, but still fined me £2,230

Dart Charge penalty notices kept on coming even though the system said not to pay. Photograph: PAL Stock/Alamy

In November I had to start using my boss’s car for work. After making my first journey across the Dartford crossing on the M25, I tried to pay the Dart charge. I typed in the car’s details but the website clearly stated there was “no crossing to be paid”.

I presumed that this meant my boss had the car on his own Dart account. As a result, I did not add it to my own account.