A damage caused to the underground power cable during Chennai Metrorail work on Rajiv Gandhi Salai resulted in power failure in two localities at Thoraipakkam in the early morning on Sunday.
The maintenance staff of the Tamil Nadu Generation and Distribution Corporation (Tangedco) struggled for more than two hours to rectify the cable fault and restore electricity in phases.
The delay in restoring the cable fault caused frustration among consumers as they found it difficult to get any update about the power disruption through the ‘Minnagam’ call centre which remained fully engaged.
