DFW International Airport has been named North America’s best large airport by industry trade group Airports Council International.
DFW and San Francisco International Airport, both serving over 40 million passengers a year, were recognized for their customer experience based on data collected from passengers in departure and arrival surveys. The award recognizes airports with a top 20% overall satisfaction score by size and region at departure, according to the organization.
Sean Donohue, CEO of DFW Airport, said in a statement that the recognition reflects the airport’s work to elevate the customer experience.