Reliance Industries chairman Mukesh Ambani traced Jio's origins to a complaint from his daughter, Isha Ambani, about slow internet at home - an experience that eventually led the group to build a 4G-only telecom network.
Speaking in London in March 2018 after receiving the FT-ArcelorMittal Boldness in Business award, Ambani recalled that Isha, home from Yale, needed to submit her coursework but struggled with the household internet connection. The incident prompted a broader family conversation about India’s digital future.