A Hyundai dealer had to replace both the engine and transmission in a 2022 Santa Cruz after a failed oil change. Center Reach Hyundai shared a video on TikTok explaining what happened. The dealership called it the “rarest Hyundai service” they’ve done. A tech at the shop said they had to replace two major parts at once. The customer got an oil change at an outside shop, and the workers left a drain plug inside the oil filter.
“We got a 2022 Santa Cruz here. And doing something that you don’t normally do … replacing an engine and a transmission at the same time. But it just so happened that this customer went and got an oil change at an outside shop. And they left a drain plug inside the oil filter. And it sucked it up, and it stopped the oil flow. So no oil pressure. Which in turn becomes a seized engine, he said, according to Motor1.
