A woman has slammed parcel courier Evri - previously known as Hermes - as she continues to wait for her parcel.
In March, Hermes announced they were rebranding with the new name 'Evri' and left customers wondering if the service would change.
But since the rebrand, one woman has taken to popular parenting forum Mumsnet, claiming the service hasn't changed and she is missing her parcel which, she later revealed was bicycle.