
The Chicago Transit Authority and Chicago Department of Transportation debuted a “citywide framework” Thursday that they say will improve bus service, but some transit advocates say the plan lacks specific goals and timelines.
“The hope is to establish a citywide framework to guide how the two agencies can utilize infrastructure to achieve faster and more reliable bus service, improved access to bus stops and better bus stops — in order to make travel times shorter and more consistent,” said Jennifer Henry, CTA’s director of strategic planning and policy, in an email.