Cramlington teenager Holly Munoz said she was left "embarrassed and upset" when doorstaff at the Cramlington McDonald's stopped her and a friend from getting a post-cinema meal because they didn't have ID.
Holly and her friend had just been to the local Vue cinema before walking over the road - just after 4pm on Wednesday July 5 - to get their tea at McDonald's. Both women are 18.
When they got to the door, Holly says "aggressive" door staff refused them entry and told them ID was necessary to go inside. The restaurant has a "temporary" policy restricting access to under-18s without a parent or guardian in place due to reported anti-social behaviour.
