Parcel firm Evri has apologised to customers across the UK who are continuing to wait for delayed Christmas deliveries.
The firm said that staff shortages, Royal Mail strikes and bad weather had contributed to the problems and it was working to sort them out. Evri, formerly known as Hermes, was branded as the worst performing parcel firm for second year running, according to Citizens Advice.
An Evri spokesperson said: “We are sorry that some customers are experiencing short, localised delays in receiving their parcels. We continue to be impacted by high demand, staff shortages and bad weather conditions but due to the hard work of our local teams, we successfully delivered over three million parcels each day over recent weeks.
