An elderly couple were terrified to turn on the heating after they were hit with staggering £1,200 monthly electricity bills.
Bernard and Pat Hampson, from Huyton, were overcharged by more than £10,000 for electricity over a period of six years due to a major error by their supplier, OVO Energy.
Pat, 69, said: “We expected our bills to be quite high because my mother was living with us. She was in her 90s and always had the heating on. But when she died in October 2021 the bills didn’t go down, - they started to go up.
