A couple were left devastated after their dream holiday to Mallorca was ruined by a luggage delay - leaving them without clothes or toiletries for half the trip. Lorna and Desmond Kelly, both 68, booked a much-needed lavish getaway to Spain last July, but spent most of it "in tears every day".
Lorna claims she was forced to wash her underwear in the bathroom sink and spent a total of £600 replacing their belongings over four days - a cost she couldn't afford. She told the Mirror: "It was a disaster of a holiday. We were left with only the clothes on our backs."