A British couple have told how their luxury break at a five-star hotel turned into a holiday nightmare after they had £8,000 worth of items stolen from their room.
James Dobson, 40, and his wife Jayne, 39, claim staff at the the £1,300-a-night Hard Rock Hotel in Tenerife laughed in their faces when they reported the theft.
The couple say three days into their much-needed break with their two children, aged four and seven, 10 items worth around £8,000 were taken as they relaxed by the pool.