A couple were refused entry to their flight as they tried to head on a 10-day holiday to Benidorm, despite their passports being valid and in date. Penny Priestly, 59, and her husband Dug spent £1,800 on a TUI package holiday.
But when they got to the airport they were told their passports weren't good enough, and they wouldn't be allowed to board the plane. Penny said: "We just turned up and were waiting an hour in the queue, I think we were about fourth from last and the girl on the checkout said to the other girl, can you check those dates.
"She checked and said no they can't fly. Then a bloke came over, a supervisor or something, and he said our only alternative is to go to Jet2 and ask them if we can fly."
